Privacy Policy

Last Updated: February 2026

In this Privacy Policy, "Personal Information" (a/k/a "Personal Data") means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with you. Personal Information does not include information that is publicly available as defined by applicable privacy legislation or is anonymized.

We collect Personal Information directly from you that you voluntarily share with us through the Services, indirectly from you through technology (e.g., your activity on the Services), and from homebridgedev.wpenginepowered.com service providers, service professionals, and business partners.

Personal Information We Collect

In the past twelve months, homebridgedev.wpenginepowered.com has processed the following categories of Personal Information for the following purposes:

Personal Information	How and Why We Use Personal Information	How and Why We Disclose Personal Information
Identifiers and Non-Public Personal Information Examples: Full name Contact details (email address, mailing address, phone number) User account information Credit or debit card (or other financial information such as digital payment accounts) Social security number (if you are a service professional who wishes to participate on the homebridgedev.wpenginepowered.com Platform in the United States, and you are selected for a background check) Customer records Device identifier IP address More about payment card information: Although users can submit payment information to pay for a service through the Services, we do not receive this information itself. Payment information is transmitted directly to our payment card processing vendor. Includes the information in Cal. Civil Code § 1798.80(e)	Process and fulfill your service requests and orders, including scheduling, and canceling services, managing payments, and addressing complaints Communicate with you and send you information about our products, Services, and promotions Administer and fulfill our sweepstakes, contests, and other promotions Help us better understand your needs and preferences to provide consistent, personalized services Enhance your experience by tailoring our content or personalizing our Services Help us evaluate, maintain, and improve our products and Services Protect the security or integrity of our Services and our business, including by protecting against, detecting, or investigating malicious, deceptive, fraudulent, or illegal activity	Service providers that assist with our business operations, including through processing payments, assisting with our customer service, communications delivery, background check services, analytics, marketing, and maintaining the security and stability of our Services and internal networks Service professionals that perform and fulfill your service requests and orders from the Services Booking Partners that support our Services through fulfilling your service requests or connecting you to our Services. For example, you can request services through our booking partners properties, stores, websites, and applications. We may provide our booking partners with information about the services you booked or provided through the Services and our booking partners may advertise to you Service professional companies if you are an employee, contractor, or other affiliate of any company participating on the Services as a service professional or accessing the Services in partnership with a booking partner, we may disclose your Personal Information with that company or the booking partner
Commercial Information Examples: Records of services purchased or considered (including information provided as part of the Services e.g., information about your home, such as the number of bedrooms, the types of appliances, and the instructions for servicing your home) Other purchasing consumer histories and tendencies (including ratings and reviews)	Process and fulfill your service requests and orders, including scheduling, and canceling services, managing payments, and addressing complaints Communicate with you and send you information about our products, Services, and promotions Help us better understand your preferences and enhance your experience by tailoring our content to provide consistent, personalized Services Administer and fulfill our sweepstakes, contests, and other promotions If you provide information about your home to request a booking or a quote for a service, we may post your first name, the initial of your last name, the type of service requested, your zip code and region, the number of service providers requested, the date of your booking or quote request, your requested service date, and any description of the requested service or service instructions that you provide on the Services Help us evaluate, maintain, and improve our products and Services Protect the security or integrity of our Services and our business, including by protecting against, detecting, or investigating malicious, deceptive, fraudulent, or illegal activity	Service providers that assist with our business operations, including through processing payments, assisting with our customer service, communications delivery, background check services, analytics, marketing, and maintaining the security and stability of our Services, and internal networks Service professionals that perform and fulfill your service requests and orders from the Services Booking Partners that support our Services through fulfilling your service requests or connecting you to our Services Service professional companies if you are an employee, contractor, or other affiliate of any company participating on the Services as a service professional or accessing the Services in partnership with a booking partner, we may disclose your Personal Information with that company or the booking partner
Inferences and Customer Profiles Examples: Information about your preferences and household characteristics Information about your buying behaviors or tendencies Information you provide voluntarily via surveys, ratings, or reviews included in our Services	Help us better understand your preferences and enhance your experience by tailoring our content to provide consistent, personalized services Help us evaluate, maintain, and improve our products and Services Protect the security or integrity of our Services and our business, including by protecting against, detecting or investigating malicious, deceptive, fraudulent, or illegal activity	Service providers that assist with our business operations, including through processing payments, assisting with our customer service, communications delivery, background check services, analytics, marketing, and maintaining the security and stability of our Services, and internal networks
Internet Activity Information Examples: Browsing and search history on our Services Information about how you interact with our Services and ads Mobile application usage information	Help us better understand your preferences and enhance your experience by tailoring our content to provide consistent, personalized Services Help us evaluate, maintain, and improve our products and Services Protect the security or integrity of our Services and our business, including by protecting against, detecting, or investigating malicious, deceptive, fraudulent, or illegal activity	Service providers that assist with our business operations, including through processing payments, assisting with our customer service, communications delivery, background check services, analytics, marketing, and maintaining the security and stability of our Services, and internal networks
Geolocation Data Examples: Approximate location inferred from IP address or interaction with geotargeted ads Precise location of service professionals by using global positioning system (GPS) information sent from the Pro Portal Note: For more information on when this information is collected, how we use it, and with whom it is shared, services professionals should refer to the Service Professional Agreement available on the service professional portal.	Help us better understand your preferences and enhance your experience by tailoring our content to provide consistent, personalized Services Help us evaluate, maintain, and improve our products and Services Protect the security or integrity of our Services and our business, including by protecting against, detecting, or investigating malicious, deceptive, fraudulent, or illegal activity	Service providers that assist with our business operations, including through processing payments, assisting with our customer service, communications delivery, background check services, analytics, marketing, and maintaining the security and stability of our Services, and internal networks Service professional companies if you are an employee, contractor or other affiliate of any company participating on the Services as a service professional or accessing the Services in partnership with a booking partner, we may disclose your Personal Information with that company or the booking partner
Audio and Visual Information Examples: Recorded customer service calls and chats Photos you give us	Assist you with your service requests, including providing customer service to you Help us evaluate, maintain, and improve our products and Services Verify the identity of homebridgedev.wpenginepowered.com service professionals Service professionals requested through the Services may take photographs of completed services and provide them to homebridgedev.wpenginepowered.com Protect the security or integrity of our Services and our business, including by protecting against, detecting, or investigating malicious, deceptive, fraudulent, or illegal activity	Service providers that assist with our business operations, including through processing payments, assisting with our customer service, communications delivery, background check services, analytics, marketing, and maintaining the security and stability of our Services, and internal networks Service professional companies if you are an employee, contractor or other affiliate of any company participating on the Services as a service professional or accessing the Services in partnership with a booking partner, we may disclose your Personal Information with that company or the booking partner
Professional or Employment-Related Information We may collect the following if you choose to provide them: Work experience Skills LinkedIn/Professional profiles Any other information you provide regarding your background This section applies only to homebridgedev.wpenginepowered.com service professionals	Process your application for consideration to participate as a service professional on the Services	Service providers that assist with our business operations, including through processing payments, assisting with our customer service, communications delivery, background check services, analytics, marketing, and maintaining the security and stability of our Services, and internal networks
Legally Protected Characteristics We may collect the following if you choose to provide them: Gender Date of birth	Process and fulfill your service requests and orders, including scheduling, and canceling services, managing payments, and addressing complaints Help us better understand your preferences and enhance your experience by tailoring our content to provide consistent, personalized Services	Service providers that assist with our business operations, including through processing payments, assisting with our customer service, communications delivery, background check services, analytics, marketing, and maintaining the security and stability of our Services, and internal networks Service professional companies if you are an employee, contractor or other affiliate of any company participating on the Services as a service professional or accessing the Services in partnership with a booking partner, we may disclose your Personal Information with that company or the booking partner
Sensitive Personal Information We may collect the following if you choose to provide them: Precise geolocation a consumer's social security, driver's license, state identification card, or passport number a consumer's account log‐in, financial account, debit card, or credit card number in combination with any required security or access code, password, or credentials allowing access to an account the contents of a consumer's mail, email, and text messages, unless the business is the intended recipient of the communication Sensitive Personal Information is only used for legally permitted purposes.	Verify the identity of homebridgedev.wpenginepowered.com service professionals Protect the security or integrity of our Services and our business, including by protecting against, detecting, or investigating malicious, deceptive, fraudulent, or illegal activity	Service providers that assist with our business operations, including through processing payments, assisting with our customer service, communications delivery, background check services, analytics, marketing, and maintaining the security and stability of our Services, and internal networks Service professional companies if you are an employee, contractor or other affiliate of any company participating on the Services as a service professional or accessing the Services in partnership with a booking partner, we may disclose your Personal Information with that company or the booking partner

Additional Legal Uses

In addition to the uses and disclosures of Personal Information described in the chart above, we may use and disclose any Personal Information as reasonably necessary to comply with regulatory and legal requirements, cooperate with and respond to law enforcement requests, or as otherwise required by applicable law, court order, or governmental regulations.

We also use Personal Information we collect to maintain appropriate records for internal administrative purposes, to protect our rights and interests or those of others, to resolve any disputes, to enforce our policies, or to prevent harm.

Any Personal Information we collect may be provided to our professional advisors, including accountants, auditors, consultants, and lawyers, when reasonably necessary for our professional advisors to perform services for us and give us appropriate advice.

All Personal Information we collect may be transferred to another company in the event of a sale, merger, or other acquisition of some or all of our assets or business or as part of the negotiation or evaluation of such sale, merger, or other acquisition.

Tracking Technologies and Cookies

We collect information through technology to enhance our ability to serve you. When you access and use the Services, or contact us or our service providers, we and, in some cases, our service providers collect information about you or how you interact with the Services.

IP Address and Device Identifier

When you visit the Services, we collect your Internet Protocol (IP) address. An IP address is often associated with the portal you used to enter the internet, like your internet service provider (ISP), company, association, or university.

While an IP address may reveal your ISP or geographic area, we cannot determine your identity solely based upon your IP address. However, we may link the last IP address you used to access the Services to Personal Information you provide us.

We may also collect a unique identifier for your computer, mobile device, or other device used to access the Services ("Device Identifier"). A Device Identifier is a number that is automatically assigned to the device you used to access the Services.

We may link the Device Identifier to other information about your visit, such as what pages you viewed, and to Personal Information you provide us, such as your name.

In addition to these methods, we may also collect information about how you interact with the Services through advertising partners and data enrichment tools.

Do We Use Cookies?

Cookies are small files that a website transfers to your device through a web browser that enables the website's systems to recognize your device and to capture and remember certain information.

You can find more information about cookies at: www.allaboutcookies.org.

In general, our Services use cookies:

where necessary to run our Services
to optimize the functionality of our Services, including by personalizing content for you and remembering your preferences
for analytics purposes
to deliver advertisements relevant to you

Sometimes they collect information about what pages of our Services you visited, and this information is shared with our advertising vendors, such as AppNexus, Google, Nanigans, Facebook, and Twitter.

Advertising Opt-Out Programs

Many advertisers and service providers that perform advertising-related services for us participate in voluntary programs that provide tools to opt-out of such interest-based advertising such as the Digital Advertising Alliance's ("DAA") Self-Regulatory Program for Online Behavioral Advertising.

To learn more, visit:

Some of these companies also are members of the Network Advertising Initiative ("NAI"). To learn more:

• http://www.networkadvertising.org/choices/

Even if you opt out of interest-based advertising, you may continue to receive other types of ads.

Google Analytics

Our Services uses analytics technologies, including Google Analytics, to support the operation and performance of our Services and to analyze your interactions and experiences with our Services.

You may opt out here: https://tools.google.com/dlpage/gaoptout

Rejecting Cookies Through Browser Settings

Most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, and how to disable cookies altogether.

Questions About Our Privacy Policy?

If you have any questions about how we handle your personal information, please contact us.

Privacy Policy

Personal Information We Collect

Identifiers and Non-Public Personal Information

Commercial Information

Inferences and Customer Profiles

Internet Activity Information

Geolocation Data

Audio and Visual Information

Professional or Employment-Related Information

Legally Protected Characteristics

Sensitive Personal Information